Tracy Perks' Quilting FAQ - Your Questions Answered

Unfortunately no. Digital downloads are very different to physical products, and all rights are waivered with regards to returns. However, if you have a problem or a question then please contact me via the Contact Page, and I will do my best to help you.

If you would like to return any items with regards to your physical order, please ensure that you contact me within 14 days of receiving your order. I will then supply you with a return address. Specified items must be returned within 14 days. This does not apply to bespoke or made to order items, these unfortunately are non-refundable. Once received a refund will be issued, excluding shipping costs, only if items are returned in an unused condition. The shipping costs for all returns are the responsibility of the buyer.

If you are an overseas customer unfortunately, I cannot offer a refund. If you have any questions or queries regarding your order, please contact me via the Contact page and I will do my best to help you.

No, please do not share your purchased pattern. Please support me and my small business by sharing my website with your friends or sewing groups.

Yes, Rope & Anchor sell wholesale on printed patterns. Please get in touch for minimum order quantities and prices, via the Contact Page.

If you have any questions please do not hesitate to contact us via the form on the contact page and I will do my best to help you with your query.

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